Information to Visitors (COVID 19)

 


 

 


 


MADEIRA SAFE TO DISCOVER


 
 
In view of the global pandemic situation, originated by the novice coronavirus SARS-COV-2, it was the primary concern of the Regional Government of Madeira to ensure the protection and integral well-being of its citizens and tourists. In this sense, the islands of Madeira and Porto Santo are a pioneer destination in the fight against COVID-19, being the first region in Portugal to have a Contingency Plan for Emerging Infections, to develop a best practices document and create an online platform for the registration of travellers (madeirasafe.com).
 
The Autonomous Region of Madeira currently presents a controlled epidemiological situation, with a low rate of infection and active cases, registered to date, as evidenced by the data published by the Regional Health Authority.
 
Considered one of the safest destinations in Europe, based on recognized proven criteria, the Autonomous Region of Madeira (RAM) was able to combine safety and leisure, providing its visitors with a peaceful and comfortable vacation or business visit, thus justifying the epithet of the World’s Leading Island Destination.
 
At present, those who land at airports in the Autonomous Region of Madeira, can enter via the “green corridor” provided they present the vaccination certificate or proof of recovery from COVID-19, or a negative PCR test.
 
The Autonomous Region of Madeira is therefore, committed to positioning itself as a safe destination and is working together with SGS, a world leader in certification, to ensure best practices throughout the archipelago, in order to minimize the resurgence risk of COVID-19. The certification process is available to all companies in the tourism sector, being easily identifiable by the logo MADEIRA SAFE TO DISCOVER. Most of the local companies are also adopting the “CLEAN & SAFE” stamp, created by VisitPortugal.
 
 
 
 
 

TRIPS TO MADEIRA AND PORTO SANTO

 
 
When planning your trip to Madeira and Porto Santo, it is important to know the local regulations in force in terms of prevention and containment of COVID-19, namely:
 
1. Epidemiological Survey
All passengers must complete the mandatory epidemiological survey, provided by the Regional Health Authority, on the digital platform madeirasafe.com. The completion can be done in the 48h to 12h prior to boarding and must be done, individually, by each passenger, except for dependents up to 12 years old, whose registration must be included in the survey of one of the accompanying adults.  After completing the registration, the passenger receives a notification, via e-mail, with his access code for the madeirasafe.com platform. The passenger should login to his madeirasafe.com account where he/she will find the respective QR Code, to be presented upon arrival at Madeira Airport. The PCR test result can also be submitted in advance on the platform.
 
2. Thermal screening
All passengers disembarked at airports in the Autonomous Region of Madeira are subject to thermal screening, without exceptions.
 
3.Vaccination || Recovered COVID-19 Patients 
Exceptions to the submission of a PCR test for COVID-19 or undergoing testing upon arrival at airports of the Autonomous Region of Madeira, include:
 
• Passengers with a medical document certifying that the bearer is recovered from COVID-19 disease upon disembarking in the territory of the Autonomous Region of Madeira, issued in the last 180 days;
• Passengers carrying a document certifying that they were vaccinated against COVID-19, with the Astrazeneca, Pfizer, Moderna, Janssen, Sinovac, Sputnik V and Sinopharm vaccines, according to the recommended plan and have respected the activation period of the immune system as provided for in the Summary of Product Characteristics (SmPC) (14 days);
• Passengers with a medical document certifying that they were vaccinated with only one dose (in two-dose vaccination schemes), and having respected the activation period of the immune system as provided for in the SPC (14 days), in the case of patients who are recovered from SARS-CoV-2 infection for more than 180 days, or who have been diagnosed with the infection after having taken the first dose of the vaccine;
• Passengers with the European Union Digital Covid Certificate, according to information laid down in Resolution No. 694/2021 (portuguese version).
 
 
4. Testing for COVID-19
All passengers who, upon disembarking at the airports of the Autonomous Region of Madeira from any territory out of the Autonomous Region of Madeira, carry a negative PCR test for COVID-19, carried out within 72 hours prior to boarding, in laboratories certified by national or international authorities, can proceed to their destination.
On the otherhand, passengers who have not undergone PCR testing at their location of origin will do so upon arrival at the airport, then proceed to their destination, thus having to fully comply with the surveillance and self-reporting of symptoms, as well as the COVID-19 preventive measures, until a negative test result is obtained.
 
In the exceptional cases of refusal to carry out the test upon arrival, passengers may choose to 1) fulfill voluntary isolation, if necessary compulsively, for a period of 10 days, at their home or at the hotel where they are staying, and if the accommodation is less than 10 days, the confinement will cover the duration of the accommodation period; or 2) return to the destination of origin or any other destination outside the territory of the Autonomous Region of Madeira, fulfilling, until the time of the flight, isolation at home or in the hotel establishment where he/she is staying, as contained in the Resolution No. 822/2021 (portuguese version).
In these cases, the accommodation costs will be borne by the traveller.

4.1 Children
Children and pre-teens are exempt from being submitted to the PCR and TRAg tests, with exception to:
 
• Children from 12 years old, upon decision by the Health Authorities;
• Children with probable criteria for COVID-19 disease;
• Children whose family members or companions are probable cases;
• Other situations validated by the Health Authorities.
 
All passengers, whether Portuguese or foreign citizens, with trips scheduled for the Autonomous Region of Madeira, can perform PCR (Polymerase Chain Reaction) COVID-19 tests, without any charge, in several cities in the country. Currently, there are 67 sample collection stations for testing.
 
4.2 Second Test
All travellers residing in the territory of the Autonomous Region of Madeira, as well as all Madeiran emigrants, their families, and students attending higher education establishments or in Mobility Programs, arriving at Madeira and Porto Santo airports, on flights coming from any territory outside Madeira Islands, are required to perform a second PCR test to screen for SARS-CoV-2, between the fifth and seventh days after the first test has been performed, while guaranteeing the total compliance with the surveillance and self-reporting of symptoms as well as the COVID-19 preventive measures, within the period between disembarkation and the performance of the second test, until obtaining the negative result of the second test.
Travellers/tourists, non-residents, who travel to Madeira Islands on a leisure / tourism basis are exempt from this procedure.
 
5. Monitoring
All passengers will be monitored through the Madeira Safe To Discover app, by the Regional Health Authority, of voluntary but recommended use.
 
5.1 Travel between the Madeira and Porto Santo Islands
It should be noted that, due to the epidemiological evolution, trips between Madeira and Porto Santo Islands are currently subject to control, wherefore passengers who disembark at Porto Santo Airport, on a flight from Madeira Airport, or vice versamust carry a TRAg test for SARS-CoV-2with a negative resultcarried out within a maximum period of 48 hours prior to boarding, or a PCR screening test for SARS-CoV-2 infectionwith a negative result, carried out within a maximum period of 72 hours prior to boarding.
 
On the other hand, passengers boarding at the Port of Funchal with Porto Santo Island as the destination, or vice versa, must present the TRAg test for SARS-CoV -2, with a negative result, performed within a maximum period of 48 hours prior to disembarkment​, or a PCR screening test for SARS-CoV-2 infectionwith a negative result, carried out within a maximum period of 72 hours prior to disembarkment​.

The TRAg test for SARS-CoV-2 can be undertaken in pharmacies, laboratories, clinics and collection stations that adhere to the massive testing campaign by the Regional Government, without any charges for travellers, according to information laid down in Resolution No. 778/2021 (portuguese version).
Taking the TRAg test for SARS-CoV-2 infection does not incur any charges for the traveller.

​Recommend all travelers disembarking in the Archipelago of Madeira and those traveling between islands (Madeira and Porto Santo), whether by air or sea, to register on the website www.madeirasafe.com.
 
Exceptions:
a) Children up to eleven years of age;
b) Travellers who present a medical document, issued in the last 180 days, certifying that they have recovered from COVID-19 disease, or a document certifying that they have been vaccinated against COVID-19,or, still, that they have recovered from COVID-19 within 180 days and vaccinated with one dose.
 
6. Positive Result
If the passenger has a positive PCR test result, he must comply with mandatory confinement, compulsively if necessary, for a period of 10 days, in a health establishment, in his/her home or in a hotel establishment, upon decision of the competent health authorities.
 
7. Repatriation
In the case of repatriation, the Regional Government of Madeira collaborates with all diplomatic authorities and tour operators involved.
Charges related to repatriation operations must be covered by the travel insurance policy of the passengers concerned.

8. Diverted Flights
Passengers on diverted flights, from Madeira Airport to Porto Santo Airport, must remain in mandatory isolation at the airport until boarding, by air travel, to Madeira;
Passengers wishing to stay in Porto Santo or travel to Madeira by sea, must undergo PCR testing at Porto Santo Airport, by a team appointed by the Municipal Health Authority, and remain in mandatory isolation until receiving the result;
Passengers, who proceed by air travel from Porto Santo Airport to Madeira Airport, should be identified and their identifications reported to the Health Authority located at Madeira Airport, who will assess the eventual exemption from testing if they have a negative PCR result;
Passengers are advised to establish contact with their airline, tour operator or travel agent to adjust any changes that may arise.
 
9. Ports and Marinas 
Ports and Marinas are open to all types of vessels, including cruise ships. 
All passengers who disembark at the ports and marinas of the Autonomous Region of Madeira, from any territory outside the Region, may proceed to their destination upon the presentation of proof of having carried out PCR or TRAg screening tests for SARS-CoV-2 infection with a negative result, provided they are carried out within the maximum period of 72 and 48 hours respectively.
 
On the otherhand, passengers who have not undergone PCR testing at their location of origin will do so upon arrival at the ports of the Autonomous Region of Madeira, then proceed to their destination, thus having to fully comply with the surveillance and self-reporting of symptoms, as well as the COVID-19 preventive measures, until a negative test result is obtained.
 
In the exceptional cases of refusal to carry out the test upon arrival, passengers may choose to 1) fulfill voluntary isolation, if necessary compulsively, for a period of 10 days, at their home or at the hotel where they are staying, and if the accommodation is less than 10 days, the confinement will cover the duration of the accommodation period; or 2) return to the destination of origin or any other destination outside the territory of the Autonomous Region of Madeira, fulfilling, until the time of the flight, isolation at home or in the hotel establishment where he/she is staying. In these cases, the accommodation costs will be borne by the traveller, as contained in the Resolution No. 822/2021 (portuguese version).
 
Exceptions to the submission of a PCR test for COVID-19 or undergoing testing upon arrival at the ports of the Autonomous Region of Madeira, include:
 
• Passengers with a medical document certifying that the bearer is recovered from COVID-19 disease upon disembarking in the territory of the Autonomous Region of Madeira, issued in the last 180 days;
• Passengers carrying a document certifying that they were vaccinated against COVID-19, with the Astrazeneca, Pfizer, Moderna, Jansen, Sinovac, Sputnik V and Sinopharm vaccines, according to the recommended plan and have respected the activation period of the immune system as provided for in the Summary of Product Characteristics (SmPC);
• Passengers with a medical document certifying that they were vaccinated with only one dose (in two-dose vaccination schemes), and having respected the activation period of the immune system as provided for in the SPC, in the case of patients who are recovered from SARS-CoV-2 infection for more than 180 days, or who have been diagnosed with the infection after having taken the first dose of the vaccine;
• Passengers with the European Union Digital Covid Certificate, according to information laid down in Resolution No. 778/2021 (portuguese version).
 
 
 
 
TRIPS FROM MADEIRA AND PORTO SANTO
 
 
 
Passengers must be aware of the travel restrictions and entry requirements of the country they are travelling to, therefore, we advise that passengers confirm the information with official government bodies to ensure that they are able to reach their destination.
 
So as to consult the regulations applicable at the origin, namely, in the case of passengers from EU member states (Schengen Area), we advise passengers to consult the information available on the European Commission’s official website  - https://reopen.europa.eu/pt

In Madeira there are some sample collection stations where those interested can perform PCR tests for COVID-19at their own expense, made by prior appointment.

 

 
TESTS UPON LEAVING THE AUTONOMOUS REGION OF MADEIRA 
 
Upon leaving the Autonomous Region of Madeira, should there be a need to present a new test when entering the destination country, the expenses for carrying out a rapid antigen test or a PCR screening test for SARS-CoV-2 will be borne by the Regional Government, as provided for in , according to information laid down in Resolution No. 778/2021 (portuguese version), in the following cases:
 
• All passengers who have performed a PCR test prior to arrival at the Region’s airports, at their own expense;
• Children til eleven (11) years old;
• Travellers who are in possession of a medical document certifying that they are recovered from COVID-19 disease upon disembarking in the Autonomous Region of Madeira, or travellers with a document certifying that they have been vaccinated against COVID -19, in accordance with the recommended plan and having respected the activation period of the immune system as provided for in the Summary of Product Characteristics (SmPC);
• Travellers with a medical document certifying that they were vaccinated with only one dose (in two-dose vaccination schemes), and having respected the activation period of the immune system as provided for in the SmPC, in the case of patients who are recovered from SARS-CoV-2 infection for more than 180 days, or who have been diagnosed with the infection after having taken the first dose of the vaccine;
• Passengers with the European Union Digital Covid Certificate.


For this purpose, travellers must make an appointment to carry out the PCR screening test for SARS-CoV-2 infection on the www.madeirasafe.com, online platform, at least 4 days in advance (96 hours), or, alternatively, carry out a TRAg test (Rapid Antigen Test) for SARS-CoV-2, at adhering pharmacies and attach the result of the test carried out, according to information laid down in Resolution No. 778/2021 (portuguese version).

 
 
 
Procedure to request a free Covid-19 test (PCR or antigen test) before returning to the country of origin:
 
  • Passenger registers on madeirasafe.com;
  • Passenger submits the PCR test, with a negative result, performed at country of origin;
  • The health authorities in Madeira and Porto Santo validate the test presented.
     
 
After validation, an automatic questionnaire is activated with the following questions:
 
  • Do you need to test for Covid-19 upon returning to your home country?
  • YES  / NO
  •  
  • IF YES - Type of test?
  • PCR;
  • Rapid Antigen;
  • Passenger is also questioned about the return date to the country of origin;
  • Madeirasafe.com generates an automatic test reservation, considering the passenger's return date;
  • A message with the schedule is sent to the passenger (by email);
  • In Madeira, the appointment is scheduled for the Dr. Nélio Mendonça Central Hospital;
  • In Porto Santo, the appointment is scheduled for the Porto Santo Health Centre;
  • The passenger receives, an official document, with the test result in his e-mail.
     

 

For the remaining cases, here, please consult the list of clinics and pharmacies in the Autonomous Region of Madeira, where tourists can schedule appointments for the purpose of carrying out rapid antigen tests, at their own expense.

 


COVID -19 Help lines

For clarification on issues related to COVID-19, namely, test results and or travellers waiting for double testing, please contact SESARAM (Health Services of the Autonomous Region of Madeira), through the telephone lines, as follows:
 
Landline: (+351) 291 208 738 I 291 208 700 I 291 149 490
Mobile: (+351) 969 320 327 I 969 320 235

Other Informations

In view of the epidemiological evolution in the Autonomous Region of Madeira, and in accordance with Government Resolution No. 778/2021 (portuguese version), of 26th August, the Regional Government of Madeira will maintain the set of preventive measures, already in force, starting from 27th August.

 

Curfew:
The mandatory curfew will now be from 2 a.m until 5 a.m., including weekends. Exceptions include the essential activities already known.
 
Industrial, Commercial and Service Activities:
- Can remain open until 1 a.m.
 
Restaurants, Bars and Simiilar Establishments:
 
Restaurants
- Can remain open until 1am, with mandatory curfew as from 2 a.m ;
- Consumption only allowed when seated;
- Capacity up to 2/3;
- Interior with tables for 6 persons;
- Exterior with tables for 10 persons;
- The use of a mask, sanitizing and social distancing is required.
 
Bars
- Can remain open until 1 a.m, with mandatory curfew as from 2 a.m ;
- Consumption only allowed when seated;
- Capacity up to 2/3;
- Interior with tables for 6 persons;
- Exterior with tables for 10 persons;
- The use of a mask, sanitizing and social distancing is required.
 
Games of Fortune or Chance;
Games of Fortune or Chance, Casinos, Bingo or Similar Establishments
- Open until 1 a.m.
 
Tourist Activities:
- Vehicles used in tourist activities carried out by tourist entertainment companies, or by travel and tourism agencies, may transport at full capacity.
- The same rule applies to maritime tour activities.
 
Bathing Complexes:
- The general rules relating to social distancing, the protection and hygiene of areas, are to be maintained;
-The changing rooms, indoor showers and drinking water fountains will remain closed, as well as the limit relating to the bathing complexes’ capacity (not exceeding one person per four square metres);
- During this bathing season, swimming pools and children’s playgrounds, sports infrastructures, equipment, and floating platforms will reopen, however its use will be naturally limited and subject to the good practices recommended by the health authorities.
 
Shows, Cultural Events and Conferences:
- The maximum capacity is now 2/3 of the venue (indoor and outdoor). Until now it was 50%;
- Events with more than 100 persons require Rapid Antigen testing undertaken up to 48 hours before;
- Mandatory control at the entrance and the validation of tests.
 
 

Health Safety Regulation

The Regional Legislative Decree 14-A/2020/M, of 5 November 2020, determined the mandatory use of a community mask for protection against COVID-19, in areas or places of access, permanence or public use, or equivalent.

As complementary preventive COVID-19 measures, it is recommended to fully comply with the following rules:
 
• The mandatory use of a face mask, as from 6 years of age, with exception to:
 
- Persons with disabilities (due to the difficulty in putting / removing the mask without assistance);
- Sports practice (physical activity and / or leisure that involves physical effort, recreational sports activities in forest areas and along the recommended walking routes;
- Beaches, bathing areas and complexes as well as sea accesses;
 
• Social distancing (2 metres between persons and avoiding clusters);
• Frequent hand hygiene;
• Respiratory etiquette

 
 
 
Useful information
 
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